Send Post Bind Transactions to:
     ExpressUmbrella@acegroup.com
     (i.e. Endorsement Requests, Cancellation or Reinstatement 
     Requests, Broker of Record Letters, Loss Runs etc.)

Password Reset or Unlock
     Please access our Self Service Password Manager at https://partners.acegroup.com 
     If you need assistance please call our ACE Customer Service Center at  877 267-4316.

Questions and Training
     Sean F. Gornell, CPCU
     AVP, Excess Casualty
     350 Mount Kemble Avenue
     Morristown, NJ 07960
     Phone:  973 775-7589
     Cell:  973 487-7302
     Email:  sean.gornell@acegroup.com

Billing or Accounting Questions
    Diane M. Shaw
    Team Leader
    ACE Receivables & Collections
    Phone: 302 476-6180
    Fax:  302 476-6185
    EMail:  diane.shaw@acegroup.com

Payment Locations & Methods

	Regular Mail:	ACE American Insurance Company Dept. CH. 10678 Palatine, IL  60055-0678
	Overnight Address:	ACE American Insurance Co-Genius 10678 5505 N. Cumberland Ave, Suite 307 Chicago, IL  60656-1471
	Wire Payments: Genius and PBRS	ABA# 043000261 Account# 093-8373 Payable to: ACE American Insurance Company Mellon Bank West, NA Pittsburgh, PA

Claims
     Lynn Menschenfreund, SVP
     Phone: 646 458-5935
     Email: CasualtyRiskExcessFirstNotice@acegroup.com
     Fax:    877 201-6866
     Mail:   ACE USA Claims
               P.O. Box 25157
               Lehigh Valley, PA 18002-5157